Hotelopia Booking Process – Confirmation, Vouchers & Protection
A lot has changed at Hotelopia, and we want to reassure you that every booking made through our upgraded platform is 100% genuine, secure, and fully protected. Powered by HBX Group and PerfectStay, the new system delivers instant confirmation, official travel documents, and complete ATOL and ABTA protection for total peace of mind.
From your legally issued PDFs to your verified Hotelbeds voucher, every step is designed to give you confidence, clarity, and a seamless booking experience.
How Your Hotelopia Booking Works
The new Hotelopia booking platform is designed to be fast, transparent, and fully trustworthy. Every reservation is processed through PerfectStay and backed by the global strength of HBX Group, ensuring a secure booking experience from start to finish. Below is a clear breakdown of what happens after you book.
1. Instant Booking Confirmation Email
As soon as you complete your reservation, you will receive an instant confirmation email from no-reply@contact.perfectstay.com. This message includes two important PDF documents that verify your booking.
Booking Confirmation PDF
This document contains:
Reference number and Booking date
Guest names
Hotel name and address
Check‑in and check‑out dates
Room type and meal plan
Total price paid, including taxes
Official legal statement confirming the booking is issued by Hotelopia S.L.U., registered in Palma de Mallorca
Each of these items reinforces that your reservation is 100% genuine, processed through a licensed travel provider, and fully traceable.
Terms & Conditions PDF
The second attachment is a detailed Hotelopia Terms & Conditions document issued by Hotelopia S.L.U., registered before the Commercial Registry of Palma de Mallorca. This provides full legal transparency for your booking.
This document includes additional contact details, including the Hotelopia WhatsApp number. Because this is a privileged support channel reserved for customers who have booked and paid for travel services, the number is not displayed publicly on this page.
Your confirmation email also includes clear instructions on how to cancel your booking if needed.
2. Your Travel Documents Email
Shortly after your confirmation, you will receive a second email from no-reply@contact.perfectstay.com containing your official travel documents.
Your travel documents PDF includes:
Reference number and Booking date
Guest names
Hotel name and address
Check‑in and check‑out dates
Room type and meal plan
Hotel voucher to present at check‑in
Supplier: Hotelbeds
Official supplier reference number
This voucher is what you show at the hotel—proof that your booking is fully confirmed in the Hotelbeds global system and most hotels will accept this as an electronic document presented on your mobile phone (rather than printing the voucher).
Book With Confidence with Hotelopia at PerfectStay
Every hotel and holiday displayed on this website is financially protected by ABTA and ATOL, giving you complete peace of mind.
ATOL Protection – #11475
All flight‑inclusive holidays are protected by the ATOL scheme. When you pay, you will receive an ATOL Certificate confirming everything included in your booking. This protection is provided by Perfectstay Travel Ltd, ATOL holder #11475.
ATOL Certificate
flight‑inclusive protection
ABTA Protection – #Y6608
As a member of ABTA (#Y6608), Perfectstay Travel Ltd ensures the highest standards of service and financial protection. If your holiday does not include flights, ABTA provides protection similar to ATOL.
ABTA protection
highest standards of service
Why You Can Trust the New Hotelopia
The upgraded platform is powered by PerfectStay, integrated with Hotelbeds, and backed by the global infrastructure of HBX Group. Every booking is issued by Hotelopia S.L.U., a fully registered and legally compliant travel provider in Spain.
This means your reservation is:
Authentic
Legally protected
Financially secure
Recognised by hotels worldwide
Start Your Secure Hotelopia Booking
Enjoy seamless booking with the upgraded Hotelopia platform, powered by HBX Group and PerfectStay. Your 12% automatic discount is applied instantly—no promo code needed. With trusted reviews, secure payments, and global hotel coverage, you can book confidently and save on every stay.