Hotelopia Contact Details: Email, Phone & WhatsApp Support
A lot has changed at Hotelopia, and we want to reassure you that getting support is now easier, clearer, and fully reliable.
Many customers search for “What is the Hotelopia contact phone number?”, so this page explains exactly how to reach the right team. Whether you prefer a free callback, written email support, or accessing your booking online, Hotelopia provides several secure ways to get assistance quickly and confidently.
Need Help? This is how to Reach Out to Hotelopia
If you need assistance with your reservation, there are several reliable ways to contact Hotelopia customer support. Below is a clear guide to each method so you can reach the right team quickly and confidently.
Free Call Back Service
Hotelopia offers a free callback service for customers who prefer to speak directly with a support agent. Simply scroll to the bottom of the home page and select ‘Request a free callback’. Customer service is available 7 days a week during the following hours:
Monday to Friday: 9 a.m. – 7 p.m.
Saturday and Sunday: 9 a.m. – 5 p.m.
Free callback service
Contact Form (Email Support)
If you’d like a written response, click ‘Help and contact information’ in the top‑right corner of the website. This opens the FAQs page, where you’ll find answers to the most common questions. For additional help, scroll to the bottom and choose ‘Send us a message’ to submit your enquiry.
Help and contact information
WhatsApp Phone Number
When you complete a booking, your Booking Confirmation Email includes a Terms & Conditions PDF. This document contains extra contact details, including the Hotelopia WhatsApp number. Because this is a privileged support channel exclusively for customers who have booked and paid for travel services, the number is not displayed publicly on this page.
Booking Confirmation Email
How to Manage Your Booking Online
You can also manage your reservation directly through the website. From the home page, click ‘Access my booking’ in the top‑right corner. Enter your booking reference number and email address, then select ‘See my booking’ to view your details.
After your stay, you can still access your historical bookings. Once logged in, click ‘My bookings’ in the top‑left corner to view your reference number or choose ‘Go to another booking’ to switch between reservations.
When you are logged in, this secure area will also allow you to download your original Booking Confirmation PDF and Travel Document (Hotel Voucher) PDF for each booking.
Access my booking
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